Privacy Policy

Bright dining area featuring a round table, gray chairs, and a view of an outdoor space.

Effective Date: February 21, 2025

1. Introduction

Capture & Close Real Estate Imagery, LLC ("Capture & Close," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, schedule services, communicate with us, or otherwise interact with our business.

2. Information We Collect

Information You Provide

We may collect:

Name
Email address
Phone number
Brokerage name
Property addresses
Billing information
Appointment information
Messages and inquiries
Marketing preferences

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited
Referral sources
Time spent on site

This information may be collected through cookies and analytics tools.

3. How We Use Your Information

We may use your information to:

Schedule and manage appointments
Deliver photography and media services
Process payments
Communicate regarding projects
Provide customer support
Send service updates
Send newsletters and marketing communications
Improve our website and services
Analyze business performance and customer engagement

4. SMS and Text Messaging

If you provide your mobile phone number, you consent to receive text messages related to:

Appointment confirmations
Appointment reminders
Service updates
Customer support communications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

5. Email Marketing

We may send promotional emails, newsletters, special offers, and educational content.

You may unsubscribe at any time by clicking the unsubscribe link contained in our emails.

6. Cookies and Tracking Technologies

We may use:

Cookies
Google Analytics
Facebook Pixel
Google Ads tracking
CRM tracking tools
Marketing automation tools

These technologies help us:

Understand website usage
Improve user experience
Measure advertising effectiveness
Provide relevant marketing content

You may disable cookies through your browser settings.

7. Third-Party Service Providers

We may share information with trusted service providers who assist us in operating our business, including:

Website hosting providers
CRM platforms
Scheduling software
Payment processors
Email marketing services
Editing partners and contractors
Cloud storage providers

These providers may only use information as necessary to provide services on our behalf.

Examples may include:

(Only list services you actually use.)

8. Sharing of Information

We do not sell your personal information.

We may disclose information:

To fulfill services you request
To comply with legal obligations
To protect our rights and property
In connection with a business transfer, merger, or acquisition

9. Data Security

We implement commercially reasonable safeguards to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

11. Your Privacy Rights

Depending on your state of residence, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Opt out of certain marketing communications

To exercise these rights, contact us using the information below.

12. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

13. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will become effective upon posting the updated policy on our website.

15. Contact Information

Capture & Close Real Estate Imagery, LLC
Email: [Your Email Address]
Phone: [Your Phone Number]
Website: Capture & Close Real Estate Imagery

If you have questions regarding this Privacy Policy, please contact us.